UPL cuts employee costs 15% by moving work to service centres like Pune
3 November 2026 · 2 min read · HireHo
Based on a BW People report on UPL's Q2 FY27 (July-September 2026) earnings call, published on 3 November 2026. Summarised in our own words.
-15%employee costs, year on year
~3xheadcount at service centres in two years
3centres: Pune, Colombia, Mauritius
Agrochemical company UPL said its employee costs fell about 15% year on year in the July-September quarter. Over the past two years it has moved a lot of work from high-cost markets to its Global Business Services (GBS) centres.
Key points
- UPL has three GBS centres. Pune is the largest. Colombia serves Latin America and Mauritius serves Africa and Europe.
- Headcount at these centres nearly tripled in two years. The exact number was not shared.
- Group CFO Bikash Prasad named three reasons for the fall: moving work to lower-cost places, currency movements, and a new operating model.
- He said currency helped, so not all of the saving will repeat every year.
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What this means for you
- More global companies are moving finance, operations and support roles to Indian service centres.
- Pune is a strong market for shared-services, accounts and operations jobs.
- Staff in high-cost overseas offices may see roles move to India.
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SourcesBW People: UPL shifts jobs to global services centres as employee costs fall 15%HireHo explains these reports in its own words. Figures belong to the sources above.
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